The Grade definitions, cosmetic guidelines, and functional testing for TPS-180 Grading and DLS (Formerly HYLA) Grading are slightly different.

To learn more, see Assurant TPS-180 Grading , and Assurant CPO Grading

DLS Grading Scale

(Formerly HYLA Grading Scale)

Devices are thoroughly inspected and receive a grade based on cosmetic condition and functionality.

Grading scales are specific to each device category:

Smartphones and Tablets Grades

Wearables Grades

Apple Products (AirPods, AirPod Pros, HomePods, Apple TVs, and Apple Pencils) Grades

Laptop Grades

Smartphones and Tablets Grades

Here is a full breakdown of our stock grades with example videos.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.

All devices have the OEM locks disabled and have been data cleared.

AA+

Like New, Fully Functional Devices

Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.

A+

Light Wear and Tear, Fully Functional Devices

Devices have passed all functional tests performed and may exhibit some minor cosmetic blemishes.

A

Light Wear and Tear, Partially Functional Devices

Devices are functional but did not pass all functional tests and may exhibit some minor cosmetic blemishes.

B+

More Aggressive Wear and Tear, Fully Functional

Devices have passed all functional tests performed. They will exhibit more noticeable cosmetic blemishes.

B

More Aggressive Wear and Tear, Partially Functional

Devices are functional but did not pass all functional tests. They will exhibit more noticeable cosmetic blemishes.

C

Heavily Damaged Cosmetics, Only Key Functions Tested

Devices may exhibit damage on all surfaces and major screen issues. Only key functions tested.

Wearables Grades

Here is a full breakdown of our stock grades.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.

All devices have been data cleared.

Watch this video to learn more

AA

Like New, Fully Functional

Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.

A

Good Cosmetics

Entire device is free of cracks and breaks. There are no missing pieces. All key functions operate.

B

More Aggressive Wear and Tear Cosmetics

LCD/glass of the device is free of cracks and will function properly. Body may have dents or cracks. Wearable powers up and down.

C

Heavily Damaged Cosmetics

LCD/glass will have damage. Wearable is not guaranteed to be free of dents or cracks. Wearable powers up and down.

Apple Product Grades for AirPods, AirPod Pros, HomePods, and Apple TVs

Here is a full breakdown of our stock grades.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.

NEW / AA

All: Unopened and in Original Shrink Wrap Packaging

Products will be in their original packaging, including shrink warp. We do not unwrap, open, inspect nor test.

Open Box / AA

All: Like New Cosmetics

AirPods/AirPod Pros: Includes charging case and lightning to USB cable.

HomePod: Includes charging cable.

Apple TV: Includes power cord, Siri remote, and lightning to USB cable.

Excellent / A

All: May Show Some Minor Signs of Use on Unit

AirPods/AirPod Pros: Includes charging case.

HomePod: Includes charging cable.

Apple TV: Includes power cord and Siri remote.

Good / B

All: May Show More Aggressive Signs of Wear

AirPods/AirPod Pros: Includes charging case.

HomePod: Includes charging cable.

Apple TV: Includes power cord and Siri remote.

Fair / C

All: May be Damaged. Not Functionally Tested or Failed Tests.

AirPods/AirPod Pros: May be headset only. Headset or charging case has damage.

Apple TV: May be base unit only.

Apple Pencils: 1st Generation and 2nd Generation

Open Box / AA

Like New Condition

Original components included. Not functionally tested. Small percentage might show some signs of wear.

Laptops

Here is a full breakdown of our stock grades with example videos.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.

All devices have the OEM locks disabled and have been data cleared.

Download MacBook® Grading Guide

A

Highest Cosmetic and Functional Standards of Pre-Owned Laptops

Free from scratches on the display and may include light scratches on the front and back covers.

B

Fully Functional, Having Passed All Functional Test Performed

Free of cracks on the front and back of the device. May exhibit more noticeable signs of cosmetic wear on the display and cover.

C

Fully Functional, Having Passed All Functional Test Performed

May exhibit multiple signs of heavy wear on all surfaces.

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