The Grade definitions, cosmetic guidelines, and functional testing for TPS-180 Grading and DLS (Formerly HYLA) Grading are slightly different. To learn more, see Assurant TPS-180 Grading
Device Lifecycle Solutions (DLS) Grading
(Formerly HYLA Grading Scale)
Devices are thoroughly inspected and receive a grade based on cosmetic condition and functionality.
Grading scales are specific to each device category:
Smartphones and Tablets Grades
Apple Products (AirPods, AirPod Pros, HomePods, Apple TVs, and Apple Pencils) Grades
Smartphones and Tablets Grades
Here is a full breakdown of our stock grades with example videos.
See FUNCTIONAL TESTING to learn what test we run to determine our grades.
All devices have the OEM locks disabled and have been data cleared.
AA+
Like New, Fully Functional Devices
Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.
A+
Light Wear and Tear, Fully Functional Devices
Devices have passed all functional tests performed and may exhibit some minor cosmetic blemishes.
A
Light Wear and Tear, Partially Functional Devices
Devices are functional but did not pass all functional tests and may exhibit some minor cosmetic blemishes.
B+
More Aggressive Wear and Tear, Fully Functional
Devices have passed all functional tests performed. They will exhibit more noticeable cosmetic blemishes.
B
More Aggressive Wear and Tear, Partially Functional
Devices are functional but did not pass all functional tests. They will exhibit more noticeable cosmetic blemishes.
C
Heavily Damaged Cosmetics, Only Key Functions Tested
Devices may exhibit damage on all surfaces and major screen issues. Only key functions tested.
Wearables Grades
Here is a full breakdown of our stock grades.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.
All devices have been data cleared.
AA
Like New, Fully Functional
Like-new devices from Buyer’s Remorse programs typically returned by consumers within 14 days of purchase.
A
Good Cosmetics
Entire device is free of cracks and breaks. There are no missing pieces. All key functions operate.
B
More Aggressive Wear and Tear Cosmetics
LCD/glass of the device is free of cracks and will function properly. Body may have dents or cracks. Wearable powers up and down.
C
Heavily Damaged Cosmetics
LCD/glass will have damage. Wearable is not guaranteed to be free of dents or cracks. Wearable powers up and down.
Apple Product Grades for AirPods, AirPod Pros, HomePods, and Apple TVs
Here is a full breakdown of our stock grades.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.
NEW
All: Unopened and in Original Shrink Wrap Packaging
Products will be in their original packaging, including shrink warp. We do not unwrap, open, inspect nor test.
Open Box
All: Like New Cosmetics
AirPods/AirPod Pros: Includes charging case and lightning to USB cable.
HomePod: Includes charging cable.
Apple TV: Includes power cord, Siri remote, and lightning to USB cable.
Excellent
All: May Show Some Minor Signs of Use on Unit
AirPods/AirPod Pros: Includes charging case.
HomePod: Includes charging cable.
Apple TV: Includes power cord and Siri remote.
Good
All: May Show More Aggressive Signs of Wear
AirPods/AirPod Pros: Includes charging case.
HomePod: Includes charging cable.
Apple TV: Includes power cord and Siri remote.
Fair
All: May be Damaged. Not Functionally Tested or Failed Tests.
AirPods/AirPod Pros: May be headset only. Headset or charging case has damage.
Apple TV: May be base unit only.
TX4 Accessories
Here is a full breakdown of our stock grades.
See FUNCTIONAL TESTING to learn what tests we run to determine our grades.
A: Sealed
All: Original shrink-wrap / sealed, unopened box.
All product types: Original retail contents
Note: New/Sealed – Have no guarantee on box condition
A: Open Box
All: Minor signs of use
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
A: No Box
All: Minor signs of use
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
Note: No Box – Items come in clear plastic bag
B: Open Box
All: More noticeable signs of use and wear
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
B: No Box
All: More noticeable signs of use and wear
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
Note: No Box – Items come in clear plastic bag
C: Open Box
All: Heavier wear and cosmetic damage; Still fully functional
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
C: No Box
All: Heavier wear and cosmetic damage; Still fully functional
AirPods/AirPods Pro: Includes Charging Case
AirPods Max: Includes Case
Other Headsets: Includes Case/Charging Case (if applicable)
Speakers and Other: No accessories guaranteed
Note: No Box – Items come in clear plastic bag
Open Box
Like New Condition
Original components included. Not functionally tested. Small percentage might show some signs of wear.
